7 day money back guarantee, on all products. This does not effect you statuory rights.
We reserve the right to change pricing at ANY time on ANY product without notice. Prices are subject to change without notice. Once an order has been placed the price will not be adjusted. We also reserve the right to refuse the sale of a product at the listed price when a price change occurs.
If after you place your order and you decide to cancel your order, we will gladly do so only if the order has not been shipped. If it has been shipped you then have seven days on our returns policy.
Order Mistakes Made by SimplyGenerators.co.uk:
Call us immediately with a description of the issue and we will make arrangements for pick-up and then ship a replacement of the correct item.
Damaged Merchandise in Transit:
If damage to the merchandise is severe, you MUST refuse delivery. If you accept the Damaged shipment you will have all responsibility to make a claim with the trucking company. If there is no visible or obvious damage (the carton appears acceptable at delivery and no damage is noted on delivery receipt), but you discover broken or damaged items after opening, call the Carrier within two (2) business days of receipt for instructions in placing a Concealed Damage Claim.
We cannot guarantee compatibility or suitability of products sold for your particular situation. Every effort is made by us to recommend those products best suited for your described needs. Sometimes however, this is difficult to accomplish over the phone or internet, for that reason the customer is responsible to fully research compatibility and suitability prior to purchase.
All merchandise sold by SimplyGenerators.co.uk is warranted by the manufacturer.
Customer Purchase Agreement:
SimplyGenerators.co.uk reserves the right to refuse the Sale of ANY Product for ANY Reason to Anyone at Anytime.
6 Dunveth Business Park
SimplyGenerators.co.uk reserves the right to change this policy at any time without notice to anyone.